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What Retail Reveals When the Buying Is Done
Published on: 24/12/2025
When the shopping stops, the real judgment begins. This piece explores how customers evaluate retail experiences after Christmas—what they remember, what they forgive, and how post-purchase moments quietly shape trust, loyalty, and behavior in the year ahead.
The Quiet Threat: How Strategy Drift Undermines Growth
Published on: 29/07/2025
Growth doesn’t stall because of bad strategy—it stalls when good strategy fades from view. Learn how to spot and fix the quiet misalignments slowing your business down.
